Search for Auctions or Products...

Support desk · Mon–Fri response team

Talk to a Biltmore Motors specialist.

Questions about bidding, invoices, delivery, documents, or the 7-day review window? Send our team a message and we will route it to the right specialist.

Real people, not bots Secure account support Logistics & delivery help 7-day review guidance

Fax

Send signed documents, invoices, and formal paperwork.

(305) 707-6655

Working hours

Mon - Fri: 9am-5pm

Sat - Sun: Closed

Contact support

How we help before you bid or after delivery.

Fast support routing

Your request is sorted by topic so the right team can respond faster.

Secure account help

For account or payment questions, we verify details before sharing sensitive information.

Auction and logistics experts

Get help with condition notes, transport quotes, invoice timing, and auction rules.

Send us a message

Tell us what you need help with.

A team member will respond as soon as possible during business hours. Include your lot or invoice number if your question relates to a specific car or sale.

  • Secure support request — we never ask for passwords by email
  • Attach lot, invoice, or delivery details when relevant
  • Delivery review questions routed to our review team
How it works

Contact form

All fields marked required must be completed before sending.

    Need answers faster?

    Learn how bidding works or read about delivery protection before you send a message.

    How it works 7-Day Delivery Review
    X