Before proceeding, it is important to read and understand the terms and conditions of the auction, which can be found below:
As we specialize in the sale of assets for banks and financial institutions, it is essential to note that our sales are strictly based on delivery. We provide complimentary delivery within a 1,000-mile. For distances exceeding 1,000 miles, a flat rate of $0.70 per mile will be incurred, irrespective of the asset’s type or size.
Payment:
Upon the closure of the auction, buyers are required to settle the full payment for the vehicle within 24 hours. We accept Bank Wire Transfers and Major Credit Cards (Visa, Mastercard, American Express, Discover) for successful purchases. PayPal, cashier’s checks, and vehicle trade-ins will not be considered as valid payment methods.
For Bank Wire Transfers, you will receive an order confirmation email containing detailed payment instructions within 24 hours of winning the auction. This email will specify the recipient’s bank account details, including the account number, routing number, and wire reference number necessary for your transaction. For credit card payments, our sales team will provide you with a secure payment link. If you do not receive the email, please check your “junk mail” or “spam” folder, as we make every effort to ensure the delivery of these emails.
Please be aware that failure to complete the full payment within the specified time frame stated on the invoice, or within the expressly agreed period, will result in the closure of your account without the possibility of creating a new account. Additionally, the vehicle will be automatically re-listed.
Delivery
Once your payment is verified, we will let you know to coordinate the delivery and ensure the item is transported to your designated location. The delivery process begins within 48–72 hours of verifying your payment, regardless of the item’s current location. Here are the specific delivery methods for different types of assets:
Vehicles (including cars, SUVs, pick-ups, and classic cars): Transported in enclosed trailers for secure delivery.
Please note that all transported assets are fully insured during the delivery process.
The delivery timeline may vary based on the destination. The maximum delivery period within the US is 14 days, and 22 days for deliveries to Canada. We offer complimentary delivery within a 1,000-mile. For distances exceeding 1,000 miles, a flat rate of $0.70 per mile will be applied, regardless of the asset type or size.
Warranty and Peace of Mind:
You can have peace of mind when bidding with Biltmore Motors, as your new vehicle is covered by our 6-Month Limited Warranty/10,000 miles (from the time you take possession) and 14-Days reject or refund policy.
The three types of coverage are:
- 6 months from the vehicle purchase date or when your vehicle has been driven 10,000 miles
- 6 months for other assets, from the asset’s purchase date
- 14-Days reject or refund policy
Under the Limited Warranty, we cover repairs on all assemblies and parts on the asset, except:
- Interior or exterior cosmetic imperfections (all imperfections are shown on the asset’s gallery page)
- Replaceable/wearable parts
- Recommended maintenance
- Aftermarket accessories
Please note that the 6-Month Limited Warranty/10,000 miles cannot be transferred to someone else. Additionally, the warranty may be extended for up to 5 years. If you wish to purchase an extended warranty for your asset, please contact us.
Return/Reject Policy:
We provide a 14-day return/reject policy, effective from the day you receive the item, regardless of the time of day. During this period, you can test the item for up to 1,000 miles in the case of vehicles, or unlimited hours for other assets, and return or exchange it for any reason, no questions asked.
It’s important to note that we cannot accept a return if the vehicle or asset has been:
- In an accident or damaged
- Modified
- Altered from its original delivered condition
- Used as collateral for a loan, also known as an encumbrance
In the event of a rejection, we will issue a full refund of the payment. All refunds are processed within 48–72 hours, and delivery charges are free.
NOTE:
It’s important to note that placing a “Make Offer” or “Buy Now” on a product constitutes a contractual agreement. By doing so, you are committing to purchase the item if you emerge as the winning “Offer”, even if you later change your mind. Therefore, we advise users to only “Make Offer” or “Buy Now” on items they are genuinely interested in purchasing, as “Make Offer” or “Buy Now” on a product prevents others from obtaining the item.
To place a bid, you must first have an account. Please log in by clicking the Login button. If you do not yet have an account, select Register.
- Choose the vehicle on which you wish to bid.
- Enter your bid amount and click the Place Bid button. Please note that your bid must exceed the starting price.
- Confirm your bid by clicking the Confirm Bid button. Remember, all bids are binding and cannot be canceled or removed from the website.
- Access My Dashboard and select My Bids to review your bidding history.
- Monitor the auction countdown to determine if you have won one or more auctions.
- Once the auction concludes, we will notify you via email regarding the outcome of your bids. You will receive a separate notification for each successful bid.
Remember: You must be logged in to place bids. All bids are binding and final once confirmed. Please ensure you are ready to complete the purchase before placing a bid.
Upon successfully winning an auction, our system will automatically send a notification to the email address associated with the High “Bid” or “Buy Now” account. This email will contain the invoice and detailed instructions to complete the purchase, including the necessary steps for making the payment via wire transfer or credit card. It’s important to note that the invoice will provide specific payment instructions. In case the email is not immediately visible in your inbox, please check your “junk mail” or “spam” folder to ensure that the notification is not overlooked. We strive to ensure the delivery of these important communications and encourage recipients to monitor their email folders accordingly.
Important Payment Information:
Please be advised that payment for the vehicle and all associated assets can only be made through Bank Wire Transfer or Credit Card. Biltmore Motors does not accept any other form of payment, including PayPal, Cashier’s Check, or vehicle trade-ins.
Making a bank wire transfer involves the following steps:
- Contact your bank: Begin by contacting your bank either in person, over the phone, or through online banking to initiate the wire transfer process.
- Provide recipient details: You will need to provide the recipient’s name, account number, and the bank’s name and address. In this case, you will need the details provided in the invoice received after winning the auction.
- Verify fees and exchange rates: Your bank will inform you about any fees associated with the wire transfer, as well as the exchange rate if the transfer involves a different currency.
- Initiate the transfer: Once you have provided all the necessary recipient details and verified the fees, instruct your bank to initiate the wire transfer.
Email Notification Reminder:
It’s important to check your “junk mail” or “spam” folder if you don’t see the email in your inbox, as it may have been filtered there. This will help ensure that you receive and review all the necessary details and instructions for completing the purchase.
Required Wire Transfer Information:
- Bank name and address
- Account name and address
- Account number
- Routing number
- Wire reference number
After completing the bank wire transfer, kindly upload the payment confirmation receipt as specified on the invoice.
Final Sale Notice:
All “Bids” or “Buy Now” are considered final, meaning that if your “Bid” or “Buy Now” is accepted, you are obligated to complete the purchase. It’s crucial to ensure that you are fully committed to purchasing the vehicle before placing an “Bid” or “Buy Now”. If you have any doubts about proceeding with the purchase, we advise refraining from placing an “Bid” or “Buy Now” to avoid any potential issues.
All assets are insured during transportation to provide you with peace of mind and protection throughout the delivery process.
Delivery Information:
Please note that the delivery time may vary depending on the location. Typically, the maximum delivery time frame within the US is 14 days, while it’s 22 days for Canada.
Delivery Pricing:
To offer added convenience, we provide free delivery for the first 1,000 miles. However, a charge of $0.70 per mile will apply after the first 1,000 miles, regardless of the type and size of the asset.
Payment Steps:
- Win the auction
- Receive invoice via email (check spam folder)
- Complete payment via Bank Wire Transfer or Major Credit Card within 24 hours
- Upload payment confirmation receipt (for wire transfers)
- Delivery will be arranged within 48-72 hours of payment verification
Accepted Payment Methods:
We accept Bank Wire Transfers and Major Credit Cards (Visa, Mastercard, American Express, Discover).
The delivery timeline may vary based on the destination. The maximum delivery period within the US is 14 days, and 22 days for deliveries to Canada.
Delivery Pricing Structure:
We offer complimentary delivery within a 1,000-mile radius. For distances exceeding 1,000 miles, a flat rate of $0.70 per mile will be applied, regardless of the asset type or size.
Warranty and Peace of Mind
You can have peace of mind when bidding with RepoHub Auto Market, as your new vehicle is covered by our 6-Month Limited Warranty/10,000 miles (from the time you take possession) and 14-Days reject or refund policy.
The three types of coverage are:
- 6 months from the vehicle purchase date or when your vehicle has been driven 10,000 miles
- 6 months for other assets, from the asset’s purchase date
- 14-Days reject or refund policy
Under the Limited Warranty, we cover repairs on all assemblies and parts on the asset, except:
- Interior or exterior cosmetic imperfections (all imperfections are shown on the asset’s gallery page)
- Replaceable/wearable parts
- Recommended maintenance
- Aftermarket accessories
Important Notes:
Please note that the 6-Month Limited Warranty/10,000 miles cannot be transferred to someone else. Additionally, the warranty may be extended for up to 5 years. If you wish to purchase an extended warranty for your asset, please contact us.
We are committed to ensuring your satisfaction with your purchase from Biltmore Motors. That’s why we offer a 6-Month Limited Warranty/10,000 miles and a 14-Day reject or refund policy for all assets sold on our platform, starting from the time you take possession.
Testing Period:
During this period, you have the opportunity to thoroughly test the vehicle for up to 1,000 miles, or evaluate other assets for unlimited hours, and return or exchange it for any reason, no questions asked.
Return Restrictions:
Please note that we are unable to accept a return if the vehicle or asset has been:
- Involved in an accident or damaged
- Modified or altered from its original delivered condition
- Used as collateral for a loan, also known as an encumbrance
Refund Process:
In the event of a rejection, Biltmore Motors will promptly issue a full refund, with all refunds processed within 48-72 hours. Additionally, delivery charges are waived.
Transportation Methods:
- Vehicles are transported in enclosed trailers for maximum protection
- All assets are fully insured during transportation
- Professional carriers handle all deliveries
- Tracking information provided for all shipments
We are dedicated to providing a seamless and worry-free experience, and we look forward to assisting you throughout the process.
AtBiltmore Motors, we provide a 30-day 100% Money-Back Guarantee for all our customers and a 14-day Inspection Period along with a Full Warranty provided by our Company.
14-Day Inspection Period (After Delivery):
Once your vehicle is delivered, you have 14 days to drive and thoroughly inspect it. This inspection period begins the day you receive the vehicle, giving you ample time to ensure it meets your expectations and matches the condition described on our website.
If You Decline the Product:
If you decline the product, we will:
- Arrange for the item to be picked up and shipped back at our expense
- Initiate the refund process to your account within 24 hours
Quality Assurance:
Please remember that every product listed on our website has undergone thorough verification and inspection by our mechanics prior to being included in any bid. We can also provide a Mechanical Report as proof of this verification.
Guarantee Summary:
✓ 30-day 100% Money-Back Guarantee
✓ 14-day Inspection Period
✓ Full Warranty provided by our Company
✓ Free return shipping if you decline
✓ 24-hour refund processing
✓ Mechanical Report available on request
“Buy Now” is the simplest way to buy on our website. When you see the “Buy Now” icon or a “Buy Now” price in a listing, you have the opportunity to purchase the item right away at a fixed price without waiting for an auction to end.
🛒 To purchase an item with “Buy Now”:
- Decide whether you’re willing to buy the item for the “Buy Now” price.
- Click the “Buy Now” button, and then confirm your order.
- You will receive the Purchase Agreement via email within 24 hours.
- Upon signing the document, you will receive the wire instructions necessary to complete the payment.
✅ Benefits of Buy Now:
- Immediate purchase – no waiting for auction to end
- Fixed price – no bidding competition
- Quick process – receive agreement within 24 hours
- Guaranteed purchase – item is yours once confirmed
The “Buy Now” option is a binding commitment. Once you confirm your order, you are obligated to complete the purchase. Make sure you are ready to proceed with the payment before clicking “Buy Now”.